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How gj8997 Handles Your Personal Data

This page tells you exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby.

Account data collected at registrationPayment data tied to bKash, Nagad, RocketCookie and device data tracked on loginYour right to request, update or delete dataBangladesh-region eligibility applies
gj8997 How gj8997 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security is not a checkbox for us — it is built into how every account layer works. Your login session uses encrypted connections, and wallet details from bKash, Nagad or Rocket transactions are stored separately from your account password. Here is what that looks like in practice across four key areas.

Account Security

Your password is stored in hashed form — we cannot read it. Login attempts from unrecognised devices trigger an OTP check to the mobile number on your account.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages load on your device. You can adjust cookie preferences in your browser settings at any time.

Data Retention

Active account data is held while your account is open. After closure, we keep minimum records for the period required under the rules of your applicable jurisdiction.

Wallet Data Handling

Transaction references from bKash, Nagad and Rocket are stored only to reconcile deposits and withdrawals. Full wallet credentials are never stored on our servers.

DATA REQUESTS AND CONTACT

Reach Us About Your Privacy

If you want to access, correct or delete data we hold on your account, contact our support team directly. We handle privacy requests through the same channels you use for account help — live chat inside the lobby, email, or the help section of your account dashboard. We aim to respond to data requests within a reasonable window. Note that some data tied to completed bKash, Nagad or Rocket transactions may need to be retained for a period to meet our operational obligations.

Live Chat Raise a data request through the live chat window inside your account. A support agent will log your request and confirm next steps directly.
Email Support Send a written request to our support email from the address linked to your account. Include your registered phone number for faster matching.
Account Dashboard Check the help section inside your account dashboard for self-service options, including how to update your registered mobile number or wallet details.

Common Questions About Your Data on gj8997

These are the questions we hear most from account holders in Bangladesh about how their data is used, stored and managed. If your question is not here, reach out via live chat or email.

We collect your name, phone number, email address and date of birth at registration. If you deposit via bKash, Nagad or Rocket, we also log the transaction reference linked to that wallet.

Only the data those payment processors need to complete your transaction is shared. We do not pass your account profile, browsing history or game activity to any payment provider.

Yes. Contact support via live chat or the email address on your account. We will confirm your identity and provide a summary of the data we hold within a reasonable timeframe.

Send a deletion request through live chat or email from your registered address. Some transaction records tied to Nagad or Rocket payments may be retained as required by applicable rules.

We use session and analytics cookies. Session cookies are needed to keep you logged in. Analytics cookies can be adjusted in your browser settings without affecting your account access.

We retain minimum records for the period required under the rules of the jurisdiction that applies to your account. After that period, your data is removed from active systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.